23 March 2004-03-23

Ms. M. Rosenfeld,
Wordstorm,
Suite 4,
41 Oxford Street,
Darlinghurst 2010

Dear Monica,

It is with pleasure that I provide a testimonial of the work that you have done for Kwik Kopy Australia on PR for the Franchise Council Awards for 2003.

What particularly impressed me about your proposal for this project, was that you were willing to specify a return for our investment and what has impressed me even more, is that you achieved the goals. In fact, I believe we will over time, achieve in excess of the number of publications that you had identified in your proposal.

In addition, your timely updating of progress and the final written report has been useful and further demonstrated your professionalism.

I have no hesitation in recommending your services or in engaging Wordstorm for future Kwik Kopy Australia PR projects.

Yours sincerely

Connie Mason
General Manager